According to authorities, problems in organizations arise from the fact that employees have difficulties creating a well-defined and understandable process. Process documentation is a way to visualize organizations' processes that can be simulated and modified for maximum efficiency. Typically, processes are fragmental, nameless, and invisible phenomena that result in difficulties creating process documentation. In the software engineering field, unfortunately, efforts to document processes

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... n end up in voluptuous volumes of verbosity. Little previous research has been conducted in the specific area of process documentation, but research has been conducted in the wide areas of process management and business process management. The focus of this paper is on system documentation as a type of process documentation oriented toward explaining how to do a process. We utilize a new diagrammatic language as a foundation for process documentation. Examples are given from computer manuals and captured from actual processes. The resultant description seems to provide a viable approach in process documentation.