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Purpose: The aims of this research was to demonstrate what IQNet SR10 certification of a Social Responsibility management system means to companies. From the wide range of existing certifications, we identified the added value of having the IQNet SR10 standard by showing a specific company's situation before and after certification. Design/methodology: We used an exploratory study of items of Social Responsibility management system certification (IQNet SR10) to develop a qualitativedoi:10.3926/ic.1105 fatcat:3ksztaoipzem5kxw5dq2un3xka