Consumer Personality, Privacy Concerns and Usage of Location-Based Services (LBS)

Soo Hin
2015 Journal of Economics Business and Management  
This paper examines the effects of the Big Five personality traits on concern for information privacy (CFIP) and the effects of the formulated concern for information privacy towards perceived risk, which in turn determine location-based services (LBS) usage intention. Data for this research was collected from 291 users and non-users of LBS. Result from Pearson correlation analysis indicated significant relationships exist between: (1) extraversion, and openness with collection; (2)
more » ... , conscientiousness, and openness with improper access; (3) extraversion, conscientiousness, and openness with errors; (4) agreeableness, neuroticism, and openness with secondary use. All four dimensions of CFIP are found to have a significant direct relationship with perceived risk of using LBS. Implications for research and practice for location-based service providers are discussed. Soo Shen Hin graduated with first class honours in business management, achieving the outstanding academic scholarship award. He is currently involved in general mobility consultation, human resource management and cross-cultural communications. He provides full client servicing and support, documentation and database management across an international
doi:10.7763/joebm.2015.v3.316 fatcat:p42pfwy5a5hdtb3iyq2mqsvpjy