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International practices of quality management in healthcare (a review)
2019
Nauka i innovacii v medicine
An analysis of international publications revealed a growing interest in all aspects of quality in medical care, especially in the definition of the concept of quality in healthcare. In the world community, the following approaches to quality management are widely used: the Total Quality Control (TQC); Total Quality Management (TQM), which includes Quality Assurance and Quality Improvement; Continuous Quality Improvement (CQI); Lean management, including Hoshin Kanri's policy and PDCA's Deming
doi:10.35693/2500-1388-2019-4-4-38-43
fatcat:iypo4b5cwbapjmetosngbvmlgi