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Conversational Agents in Health Care: Scoping Review of Their Behavior Change Techniques and Underpinning Theory
2022
Conversational agents (CAs) are increasingly used in health care to deliver behavior change interventions. Their evaluation often includes categorizing the behavior change techniques (BCTs) using a classification system of which the BCT Taxonomy v1 (BCTTv1) is one of the most common. Previous studies have presented descriptive summaries of behavior change interventions delivered by CAs, but no in-depth study reporting the use of BCTs in these interventions has been published to date. Objective:
doi:10.3929/ethz-b-000574137
fatcat:ut3ly5yharerhhb4utuh3jnlnm