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Performance Analysis of Time-Dependent Queueing Systems: Survey and Classification
2015
Social Science Research Network
Many queueing systems are subject to time-dependent changes in system parameters, such as the arrival rate or number of servers. Examples include time-dependent call volumes and agents at inbound call centers, time-varying air traffic at airports, time-dependent truck arrival rates at seaports, and cyclic message volumes in computer systems. There are several approaches for the performance analysis of queueing systems with deterministic parameter changes over time. In this survey, we develop a
doi:10.2139/ssrn.2599499
fatcat:tj7eu7ddmngzhjzxx4g4iofnee