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Nowadays organizations turn to any standard procedure to gain a competitive advantage. If sustainable, competitive advantage can bring about benefit to the organization. The aim of the present study was to introduce competitive advantage as well as to assess the impacts of the balanced scorecard as a means to measure the performance of organizations. The population under study included employees of organizations affiliated to the Social Security Department in North Khorasan Province, of whom adoi:10.18488/journal.1/2015.5.5/1.5.298.308 fatcat:uwxehzo7vng75dew2v7qbwtcsq