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<p>As an effort to improve services to the community, public organizations are required to provide effective and efficient services. The government policy has been established for the implementation of the quality management system standard, that is expected to increase service efficiency. The limited research that analyzes the relationship between ISO 9001 implementation and the efficiency level of public health center services makes this research important to do. The aim of this research isdoi:10.31153/js.v23i2.907 fatcat:osq3sb4mkfexlg7nlfswol2gzq