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The notion that the design of technology is only fully completed when in use  is shared by many who now investigate user participation in design and the domestication of new technologies. Taking this idea as our starting point, we developed a research to action project with a major Canadian hospital. Our goals were to address technology implementation issues that arose as most units in the hospital moved to a new building, in which most technology (ranging from wired beds to drug dispensingdoi:10.1145/1011870.1011896 dblp:conf/pdc/BalkaK04 fatcat:76mltyjpyvc35atcenviuohbna