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The aim of the article is to present the empirical research conducted among Polish social workers in November of 2020 on the newly created institution named in Polish - - Centrum Usług Społecznych, CUS (Social Service Centers). The article also presents the theoretical framework, but mostly the authors focus on presenting empirical research of 79 social welfare centers in Poland. The main research problem proposed within the article was how social workers perceive the creation of a newdoi:10.17770/sie2021vol6.6344 fatcat:xjsjj3aidzekrfqhvxfmu3qs7q