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A new phenomenon in tourism in the early 21st century is overtourism, which reflects the acute nature of the problem of managing growing tourist flows, especially in urban areas. The increasing number of urban tourists increases the consumption of natural and tourist resources of cities, exerts socio-cultural influence and exerts pressure on urban infrastructure. Therefore, for urban tourism, it is now an important task to effectively manage the flow of tourists in cities to ensure thedoi:10.31866/2616-7603.2.2.2019.189531 fatcat:tmcfn7j6a5gshbutv6iz6mjgri