Task and technology interaction (TTI): a theory of technological support for group tasks

A.R. Rana, M. Turoff, S.R. Hiltz
Proceedings of the Thirtieth Hawaii International Conference on System Sciences  
The Group Support Systems' (GSS) research literature, filled with disjointed empirical investigations, yearns for a theory to guide researchers and practitioners in their efforts to prescribe support technologies for a given group task. A theory of Task and Technology Interaction (TTI) is proposed as a viable approach for guiding the research, and offering practical guidelines for MIS/GSS practitioners. The TTI is based upon a reinterpretation of contemporary conceptualizations of group support
more » ... ns of group support technologies and a new representation of group tasks. Central to the proposed conceptualizations are the functional requirements of a task. A strategy for applying the assertions of TTI is outlined and directions for future research are suggested.
doi:10.1109/hicss.1997.665462 dblp:conf/hicss/RanaTH97 fatcat:gdtrxnupzzh5rgvr2rksf2g2ii