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The efficient workplace communication gains increased importance in the success or failure of an organization, regardless of the specifics of the conducted activities. This study aims to highlight the influence that communication exerts on the structuring of interpersonal relationships. The study was carried out in a banking organization, with the main objective of identifying the possible influence of communication on the importance given to interpersonal relationships by those who worked in adoi:10.1016/j.sbspro.2013.04.155 fatcat:zglqlbh7srf2rfrpquob43ykfe