A Study on Emotional Intelligence among Bank Employees

V Swarnalatha, Sekar
2016 International Journal of Engineering Technology, Management and Applied Sciences www.ijetmas.com   unpublished
Now-a-days Emotional intelligence (EI) plays a major role in everywhere. It is affecting all the people irrespective of age, education, working or not working etc., So it is very important to be emotionally managed, otherwise stress, pressure etc., will affect the normal life. The present paper is focusing on an emotional intelligence among bank workers with the sample size of 75. Bank employees are highly affected by emotional intelligence. With the help of one way ANOVA& mean value the
more » ... has been interpreted. The main aim of the study is to know about the level of emotional intelligence among bank employees. There are four major factors affecting the EI namely; Self-Awareness, Self-Control, Social-Skills and Empathy. The research study revealed that all the employees are having high emotional intelligence.
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