Process Knowledge Discovery in Social BPM

Mohammad Ehson, Bill Karakostas
2014 International Journal of Advanced Computer Science and Applications  
the utilization of process knowledge for future execution is an effective way of improving the efficiency of business processes and benefit from the knowledge captured in previous executions. This paper attempts to discuss how social tagging can be used in the context of social business process management to assist and support the execution of business processes in a social environment. We believe such an approach is a step forward towards producing a comprehensive model for social business process management.
doi:10.14569/specialissue.2014.040305 fatcat:cerfwpp3pbcjlev5qcj5k3jc4u