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Lecture Notes in Computer Science
Ensuring accessibility of utility and social services is one of the public obligations of governments. Today, nations make use of the notion of e-government to expose such services to citizens. In line with this, many public organizations in Ethiopia are automating their workflows, and the Ministry of Communication and Information Technology (MCIT) is attempting to unify certain services as part of its e-government initiative. However, the architectural patterns in use generally lack thedoi:10.1007/978-3-319-65515-4_23 fatcat:5wzg6yek65foxk5ms6pjyrdtrm