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The digitalization and public crisis responses of small and medium enterprises: Implications from a COVID-19 survey
2020
Frontiers of Business Research in China
The COVID-19 outbreak is a global crisis that has placed small and medium enterprises (SMEs) under huge pressure to survive, requiring them to respond effectively to the crisis. SMEs have adopted various digital technologies to cope with this crisis. Using a data set from a survey with 518 Chinese SMEs, the study examines the relationship between SMEs' digitalization and their public crisis responses. The empirical results show that digitalization has enabled SMEs to respond effectively to the
doi:10.1186/s11782-020-00087-1
fatcat:tu44dmnslndlvildmkeehnyfwm