Accelerating strategic change through action learning

Jon Younger, René Sorensen, Christine Cleemann, Aaron Younger, Allan Freed, Sanne Moller
2013 Strategic HR Review  
Purpose -The purpose of this paper is to describe how a leading global company used action-learning based leadership development to accelerate strategic culture change. Design/methodology/approach -It describes the need for change, and the methodology and approach by which the initiative, Impact, generated significant benefits. Findings -The initiative led to financial benefit, as well as measurable gains in customer centricity, collaboration, and innovation. It was also a powerful experience
more » ... r participants in their journey as commercial leaders. Originality/value -Impact was created using comprehensive customer feedback and its delivery involved key customers.
doi:10.1108/shr-02-2013-0013 fatcat:gyegubwy6zhpzdjwaua2liqj2y