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Defining a tutoring model is one of the most significant factors in order to get an effective e-learning course. Tutor's activities are fundamental and, in case of courses with a large number of students, they must follow at least two different directionswhich implies the coordination of two different professional figures: (1) the contents tutors; (2) the process tutors. In reference with the process tutor activities, the authors elaborated an experimental model in order to get an expertdoi:10.12681/icodl.761 fatcat:fqg7ktfbp5ghxmjf2qpui2drue