Mobile agent technology and application for online global logistic services

Amy J.C. Trappey, Charles V. Trappey, Jiang‐Liang Hou, Bird J.G. Chen
2004 Industrial management & data systems  
With the growing trend toward the use of international supply chain and e-commerce, logistic service providers for product warehousing, transportation and delivery are placing great emphasis on information technology (IT) to be competitive globally. Realizing that the current service tracking system merely supports order status tracking within a service provider, applies mobile agent technology for online order tracking across the global logistic alliances. Utilizes a three-tier architecture
more » ... ier architecture for mobile agent technology and develops a prototype system for global logistic service tracking. Demonstrates the concept and technology proposed. The online service tracking services enable customers to monitor the real-time status of their service requests and therefore becomes key tool for modern enterprises to compete successfully in a global marketplace.
doi:10.1108/02635570410522143 fatcat:u2omr5hyivfrfkwy7nwa563jny