We Must Think Strategically

Susan J. Beck
2010 Reference and user services quarterly  
We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten. Don't let yourself be lulled into inaction.
doi:10.5860/rusq.49n3.208 fatcat:kmh3hrtd7na4depybeyvpxshf4