An Approach Multi-Agent with the Best Practice of ITIL, to Maintain the Operability of a Data Warehouse

Aziza Chakir, Hicham Medromi, Adil Sayouti
2014 International Journal of Applied Information Systems  
The data warehouse is not a new practice in the IT world, all the domains which have data can make a decision system, data warehouse, to exploit well the generated knowledge we have to maintain the good conditions to have a good decision making. By the application of the best practice of ITIL, we limit the risks and the malfunction of a data warehouse, and by the addition of a layer which treats the validity of the quality of the data, the integration of the data and the mapping of the data, we
more » ... guarantee the reliability of the information integrated into a data warehouse. The objective of this paper is to propose an approach maintain operability of a data warehouse in the good conditions, using multi-agent systems and best practices of ITIL.
doi:10.5120/ijais14-451104 fatcat:yoroog6zn5ebtawxldhgacepbe