The uncertainty of the global economy, political and social instability, the proliferation of the use of new technologies, climate change and the scarcity of resources, including current crisis, generated a complex scenario in business performance, traditional models are obsolete and are not able to ensure sustainability and competitiveness of organizations. Resilience is defined as the ability to recover a system after being exposed to a disturbing event (eg exposure to a natural disaster or

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... tural disaster or terrorist attack, the lack of supply of raw materials and the rising price of resources unexpectedly, among others), it is proposed as a capacity in the supply chain to enable better address the current unstable business environment. There are two categories of indicators it arises to ensure state control of resilience in the supply chain; those exogenous value (reactivity, flexibility, agility, efficiency and effectiveness) and those of endogenous value operations (quality of organizational culture).