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Detailed diagnosis in enterprise networks
2009
Computer communication review
By studying trouble tickets from small enterprise networks, we conclude that their operators need detailed fault diagnosis. at is, the diagnostic system should be able to diagnose not only generic faults (e.g., performance-related) but also application speci c faults (e.g., error codes). It should also identify culprits at a ne granularity such as a process or rewall con guration. We build a system, called NetMedic, that enables detailed diagnosis by harnessing the rich information exposed by
doi:10.1145/1594977.1592597
fatcat:bfv63flusvhmvm7vsswrvkldgi