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This study aims to determine the effect of E-Service Quality through E-Satisfaction on online purchasing decisions at PT X. Data collection using a questionnaire with a Likert scale. This research uses Partial Least Square as an analysis tool. The results showed that the E-Service Quality variable influenced the E-Satisfaction variable by 37.9%, and influenced the online purchasing decision variable by 0.514. Means it can be concluded that the E-Service Quality variable has a positive anddoi:10.1088/1757-899x/722/1/012062 fatcat:4eglhxrqefh6nckfx3ga3wzr3m