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Usability covers the breadth and depth of the rich interaction of users and technology in the socio-technical context. Though the concept of usability is well established, the integration of usability thinking in system development is challenging, partly due to the difficulty in understanding the importance of usability and justifying the costs incurred by usability work. This article aims to bring forth three fundamental attributes of usability that originate in classical architecture design,doi:10.7250/csimq.2020-22.04 fatcat:r7gx3bymsjh2bfyggre7mkc4kq