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This is a comparative study. Here the researcher has made a comparison of customers' satisfaction of Banglalink and Grameen Phone. A structured questionnaire is prepared to collect primary data from 200 customers (100 GP and 100 BL) in the Sylhet City of Bangladesh by using judgmental and convenience sampling methods. Having literature review, the researcher has selected 15 variables to measure the satisfaction. The researcher has used MS excel 2007 to analysis the data, i.e. descriptivedoi:10.18034/abcjar.v6i2.72 fatcat:psfqyoaigncmvesmagxyfsxani