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Several steps are missing in the current high-speed race towards the holistic support of citizen needs in the domain of eGovernment. This paper is focused on how to provide support for the citizen profile. This profile, in a wide sense, includes personal information as well documents in possession of the citizen. This also involves the provision of those mechanisms required to publish, access and submit the convenient information to a Public Administration in due curse of a transactionaldoi:10.5121/ijdms.2010.2201 fatcat:pz2cp4ej3jfo7i6iom5ktyyvye