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The article suggests the model of monitoring of justice, which can be used to evaluate its' effectiveness. The results of the conducted study based on the model show difference in citizens' attitude towards public justice depending on the experience of interaction with a court. The proposed instrument is applicable to the task of monitoring public attitude towards courts' activity and both justice availability and quality.doi:10.17516/1997-1370-2015-8-11-2779-2788 fatcat:x3zmhj5f4javzcdpfxmithdi6m