Benefit Evaluation Model for Gamified Add-Ons in Business Software

2014 Acta Polytechnica Hungarica  
Return on IT investment analysis has become a fundamental task of the finance function at corporations, let it be large multinational organizations or small and medium businesses (SME). Besides the cost analysis, the benefit analysis is also an essential component of economic calculations and decisions. Due to complicated profit calculations and estimation methods, the benefit of IT investments is less easily forecast and hence less frequently calculated than their costs. This study focuses on
more » ... s study focuses on a special innovative type of IT investments, the gamified extensions of business software. Gamification, which refers to the use of game design elements in a non-gaming context, can expect big development in the field of business applications in the near future. Gamification features of business software generally enhance user experience, enabling people to do otherwise boring tasks. In the following we attempt to propose a sophisticated benefit evaluation model based on the hedonic wage model (HWM) and technology acceptance model (TAM) for this special type of IT projects.
doi:10.12700/aph.11.05.2014.05.7 fatcat:3a2c7ew4kbdrjeraj2haa7b6qa