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Indispensable to news production, sources of information are complex and provide an interesting case review. Without them a journalist's work would be next to impossible to perform since those sources are able to reinforce and give credibility to the news. In a time when the citizen's participation in public service media is gaining more and more importance, this study aims to understand the kind of representation and prominence given to the citizen in the Portuguese television Public Service.doi:10.17231/comsoc.30(2016).2498 fatcat:wwrmnssy3negng3hbqtmo6yyuy