Türk Bankacılık Sektöründe Psikolojik Taciz (Mobbing) Üzerine Bir Araştırma

Mustafa Tevfik Kartal, Özer Depren, Serpil Kılıç Depren
2019 Journal of Yasar University  
The challenging competitive environment created by globalization causes significant transformation in business life. In this context, the problems, which employees have been facing, also have been changing. Although employees have been facing a variety of problems, one of the most important of them is mobbing. This study is prepared to research mobbing in Turkish banking sector which becomes an important issue. In order for this aim, a survey has been conducted on a sample of 213 participants.
more » ... 213 participants. As a result of analysis, it is determined that 90.61% of participants were exposure from mobbing in the last one year. In addition, person's ego (97.50%) and unemployment in the country (66.88%) result in mobbing. Also, it is defined that 50% of participants continued to work without complaint and attitude of banks to mobbing is the most important factor in struggling with mobbing. It is the most shocking finding in the study that mobbing was seen in internal control and internal audit department which is expected to take place in struggling with mobbing. At the end of the study, dealing with mobbing cases by ethic committees to be established in the board of directors is recommended in order to prevent mobbing cases in banks. Issues stated in the study will guide to banks in preventing mobbing.
doi:10.19168/jyasar.447919 fatcat:6qm4iyx5dzd3tnhkenfgoado7e