Learning with the Crowd: a field Study of Internal Crowdsourcing as a Form of Organizational Learning

Oliver Zuchowski
2016 European Conference on Information Systems  
The use of IT-enabled "internal crowdsourcing" with employees in organizations has substantially increased in recent years. Being a novel phenomenon, internal crowdsourcing is poorly understood. Organizational learning theory has been successfully applied to gain revelatory insights for external crowdsourcing with end-users. Hence, it is promising to analyse internal crowdsourcing as a form of organizational learning. Based on an interpretivist field study, this research in progress builds on
more » ... ganizational learning theory and analyses two internal crowdsourcing communities of an European automotive supplier. Preliminary findings suggest that internal crowdsourcing can be understood as a part of a new wave of IT-enabled learning in organizations, distinct from traditional, hierarchy-based work.
dblp:conf/ecis/Zuchowski16 fatcat:47kppu6vnrglxpkpgogm6a3xxu