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Great Chain of Agents: The Role of Metaphorical Representation of Agents in Conversational Crowdsourcing
2022
CHI Conference on Human Factors in Computing Systems
Conversational agents are being widely adopted across several domains to serve a variety of purposes ranging from providing intelligent assistance to companionship. Recent literature has shown that users develop intuitive folk theories and a metaphorical understanding of conversational agents (CAs) due to the lack of a mental model of the agents. However, investigation of metaphorical agent representation in the HCI community has mainly focused on the human level, despite non-human metaphors
doi:10.1145/3491102.3517653
fatcat:p2eqmhhxsjf7zb6og3n2rqiywm