A new look at transient versions of Little's law, and M/G/1 preemptive last-come-first-served queues

Brian H. Fralix, Germán Riaño
2010 Journal of Applied Probability  
We take a new look at transient, or time-dependent Little laws for queueing systems. Through the use of Palm measures, we show that previous laws (see Bertsimas and Mourtzinou (1997)) can be generalized. Furthermore, within this framework, a new law can be derived as well, which gives higher-moment expressions for very general types of queueing system; in particular, the laws hold for systems that allow customers to overtake one another. What is especially novel about our approach is the use of
more » ... Palm measures that are induced by nonstationary point processes, as these measures are not commonly found in the queueing literature. This new higher-moment law is then used to provide expressions for all moments of the number of customers in the system in an M/G/1 preemptive last-come-first-served queue at a time t > 0, for any initial condition and any of the more famous preemptive disciplines (i.e. preemptive-resume, and preemptive-repeat with and without resampling) that are analogous to the special cases found in Abate and Whitt (1987c), (1988). These expressions are then used to derive a nice structural form for all of the time-dependent moments of a regulated Brownian motion (see Abate and Whitt (1987a), (1987b)).
doi:10.1017/s0021900200006756 fatcat:et2ngeazbfffri6dgr7qdqp3da