THE BURDEN OF KNOWLEDGE MANAGEMENT IN THE INFORMATION AGE: A THEORETICAL APPROACH TO MITIGATING LOST KNOWLEDGE

2016 Issues in Information Systems  
The authors propose that there are two critical issues currently facing organizations that must be addressed as part of any knowledge management plan; an aging workforce, and the rise of the knowledge worker in the information economy. Accordingly, as organizations stand to lose knowledge due to a generation entering retirement; they are also at the mercy of the knowledge worker. A question that all organizations must ask themselves is: how do we mitigate the loss of intellectual capital during
more » ... tual capital during the process of transferring inter-organizational knowledge? A functional description of knowledge and knowledge management is provided to frame the importance of knowledge management to an organization's sustainability and longevity. The authors then offer an enhanced version of their theoretical knowledge transfer process known as Replicative Indwelling. The two elements of this process, Replicative SPECTRUM and Accelerated Experiential Exposure, are offered as a means to assist organizations in the effective cross-generational transfer of knowledge while overcoming traditional barriers to knowledge management
doi:10.48009/4_iis_2016_70-81 fatcat:4p7f727wpfgmpayxxrhuvylli4