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The authors propose that there are two critical issues currently facing organizations that must be addressed as part of any knowledge management plan; an aging workforce, and the rise of the knowledge worker in the information economy. Accordingly, as organizations stand to lose knowledge due to a generation entering retirement; they are also at the mercy of the knowledge worker. A question that all organizations must ask themselves is: how do we mitigate the loss of intellectual capital duringdoi:10.48009/4_iis_2016_70-81 fatcat:4p7f727wpfgmpayxxrhuvylli4