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A Review on Integration of Balanced Scorecard and Intellectual Capital for Performance Evaluation of Banks: A New Measurement Framework
2016
Journal of Business and Technology (Dhaka)
<p>In this age of innovation and globalization, interest in research on measuring and analyzing intellectual capital (IC) and determining its impact on business performance is on the rise. This study is intended to review the literature concerning the effects of implementing the Balance Scorecard (BSC) on the organizational performance of banks, with the Intellectual Capital (IC) enhancement being the mediator. Based on the literature a new comprehensive performance measurement framework for
doi:10.3329/jbt.v10i2.29469
fatcat:ggunelfezzfx3hiba3kgkndhnu