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How to Evaluate Trust in AI-Assisted Decision Making? A Survey of Empirical Methodologies
2021
Proceedings of the ACM on Human-Computer Interaction
The spread of AI-embedded systems involved in human decision making makes studying human trust in these systems critical. However, empirically investigating trust is challenging. One reason is the lack of standard protocols to design trust experiments. In this paper, we present a survey of existing methods to empirically investigate trust in AI-assisted decision making and analyse the corpus along the constitutive elements of an experimental protocol. We find that the definition of trust is not
doi:10.1145/3476068
fatcat:564kwfrup5cwfowuwzvcco6lv4