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Process-managed organization has much in common with the management of the information system. Management of the company can therefore be compared to the management of the system, while it is necessary to ensure information and communication flows. Effective information processing and knowledge base building are the basis for the functioning of the organization and its strategic intent. The means to achieve this goal is the information system. Informatization is the process of penetrating ICTdoi:10.1051/shsconf/20208301058 fatcat:todfzpqysvedhk3w536onrgy4i