A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2017; you can also visit the original URL.
The file type is application/pdf
.
The Busy Period of an M/G/1 Queue with Customer Impatience
2010
Journal of Applied Probability
We consider an M/G/1 queue in which an arriving customer does not enter the system whenever its virtual waiting time, i.e. the amount of work seen upon arrival, is larger than a certain random patience time. We determine the busy period distribution for various choices of the patience time distribution. The main cases under consideration are exponential patience and a discrete patience distribution.
doi:10.1239/jap/1269610821
fatcat:fudp7se3ovh3hjheo36g62uroa