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Improving Email Conversation Efficiency through Semantically Enhanced Email
2007
Database and Expert Systems Applications
Despite persisting in popularity email is still plagued with information overload, hindering the workflow of data the user has to handle. While the revolutionization of the Web by the Semantic Web is underway, we aspire to use the same technology to enhance electronic mail with useful semantics. In so doing we will tackle one of the largest flaws of the email communication genre -the lack of shared expectations about the form and content of the interaction. This can be attributed to the lack of
doi:10.1109/dexa.2007.4312942
fatcat:xa3cpllnmrgolfbr7efhvbwtoe