While every IT professional knows from experience that handling change is much harder and more expensive than building IT systems from scratch, only little scientific attention has been paid to prepare for change. This issue is of great importance since usually 80-90% of the total cost of ownership (TCO) of IT systems are maintenance costs. In our networked society changes may result from different sources. The recently started AGILE project addresses the legal dimension of management of

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... ational change processes. This paper introduces the AGILE project, and discusses the relation between sources of law and the business processes and services of the administrative organization.