Clinical Process Modeling and Performance Measurement in Hospitals

Eva Gattnar, Okan Ekinci, Vesselin Detschew
2011 2011 IEEE 15th International Enterprise Distributed Object Computing Conference Workshops  
Quality of care is nowadays an important element of clinical health care delivery improvement efforts. Processbased quality measures can help, to support the effectiveness and efficiency of clinical care as well as to enhance a continuous performance measurement. Clinical process models can enable process monitoring and quality controlling in health care facilities. We present a clinical reference process model describing the integration of clinical meaningful Key Performance Indicators (KPIs)
more » ... or acute diseases taking additionally into account the possibilities for automatic extraction of KPIs from clinical information systems and considering the characteristics of the clinical environment, such as flexible workflows and modular process structure during a patient's stay in hospital.
doi:10.1109/edocw.2011.21 dblp:conf/edoc/GattnarED11 fatcat:oiebmyiddrhk3d2j6pibbdnwt4