Intelligent approaches to performance support

Philip Barker, Stephen Richards, Ashok Banerji
2011 Research in Learning Technology  
Electronic performance support systems provide an important method of meeting on-demand educational and training requirements. They also provide efficient and effective ways of enabling the knowledge and expertise within an organization to be shared. This paper discusses the design of a distributed electronic performance support system and the ways in which 'intelligent agents' based on expert systems and neural networks can be used to locate and share distributed expertise. A case study
more » ... A case study illustrating our approach to the implementation and use of intelligent agents is presented.DOI:10.1080/0968776940020109
doi:10.3402/rlt.v2i1.9575 fatcat:6fmiy4o7j5emfb6d5isgyqusoy