Embracing Change Management Strategies in Bedside Shift Report (BSR): A Review

Ong Choon Hee, Teo Yin Cheng, Lim Lee Ping, Tan Owee Kowang, Goh Chin Fei
2019 International Journal of Academic Research in Business and Social Sciences  
The intention of this paper is to address the existent problem of patient safety in the healthcare sector by using Lewin's model to suggest ways to spearhead organisational change in this area due to its worldwide importance. Lewin's force field analysis was used to identify driving and retraining forces to move the practice of bed shift report (BSR) from its equilibrium state to the desired goals. Three-stage model was employed to initiate change efforts directed towards attaining improved
more » ... aining improved clinical outcomes for patients and providing them with optimal safety and care both during and after treatment. Effective BSR interventions and strategies were recommended to provide sufficient scope for the management to modify their work policies and practices in accordance with any latest developments taking place in the field of healthcare in general, and nursing practices in particular.
doi:10.6007/ijarbss/v9-i1/5422 fatcat:p7z2g5pfdncrxjsqmp72qx36fu