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The intention of this paper is to address the existent problem of patient safety in the healthcare sector by using Lewin's model to suggest ways to spearhead organisational change in this area due to its worldwide importance. Lewin's force field analysis was used to identify driving and retraining forces to move the practice of bed shift report (BSR) from its equilibrium state to the desired goals. Three-stage model was employed to initiate change efforts directed towards attaining improveddoi:10.6007/ijarbss/v9-i1/5422 fatcat:p7z2g5pfdncrxjsqmp72qx36fu