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Traditional definitions of usability localise this fundamental Human Computer Interaction (HCI) concept in the user interface and reduce it to a variety of qualitative and quantitative attributes of the computer system. This simplistic view of usability has been used as the basis for developing design and evaluation methods in the discipline. This paper argues that, as a result, HCI methods are ineffective and suffer from various shortcomings. It is proposed that the notion of usability must bedoi:10.3127/ajis.v11i1.144 fatcat:4yv5tgta4jhzld2dt23y7hfbgy