Improving Computer Literacy of Business Management Majors: A Case Study
Journal of Information Technology Education
Executive Summary Stakeholders, such as future employers, parents, and educators, have raised their expectations of college graduates in the area of computer literacy. Computer skills and understanding are especially critical for business management graduates, who are expected to use computer technology as a tool in every aspect of their career. Business students should be able to show an enhanced understanding of computer literacy as they progress through each year of their college experience.
... college experience. An ideal final assessment should show that these students are able to make use of their computer skills in high-level problem solving situations. tified by current employers of our graduates.. The six-step change management plan is outlined in this paper. An ongoing assessment of senior business management students will be conducted yearly and a follow-up study will report these results after two years. Although the approach taken at our institution to address the computer skill retention problem is specific to our needs, it is hoped that the framework provided here will aid others who are seeking to address similar problems in their programs.