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AbstractInteraction between humans and robots will benefit if people have at least a rough mental model of what a robot knows about the world and what it plans to do. But how do we design human-robot interactions to facilitate this? Previous research has shown that one can change people's mental models of robots by manipulating the robots' physical appearance. However, this has mostly not been done in a user-centred way, i.e. without a focus on what users need and want. Starting from theoriesdoi:10.1515/pjbr-2021-0003 fatcat:cz2uypil4rfa7ir2xcdc7gk6bm