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Deming's chain reaction revisited
2017
International Journal of Productivity and Quality Management
Deming's chain reaction is a well-known proposal from Dr. W.E. Deming, in which he explains the positive effect of improving quality in different aspects of an organisation's activities and performance. Recognising and enhancing the value of Deming ideas, in this paper chain reaction is reevaluated and adapted to environments different to those considered by Deming, specifically to those where competition is not the motto for quality improvement. Three economic situations are considered: open
doi:10.1504/ijpqm.2017.083777
fatcat:n4h5u4viyvfdvce4xlqonjtnju