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Effects of Uncertainty and Cognitive Load on User Trust in Predictive Decision Making
[chapter]
2017
Lecture Notes in Computer Science
Rapid increase of data in different fields has been resulting in wide applications of Machine Learning (ML) based intelligent systems in predictive decision making scenarios. Unfortunately, these systems appear like a 'black-box' to users due to their complex working mechanisms and therefore significantly affect the user's trust in human-machine interactions. This is partly due to the tightly coupled uncertainty inherent in the ML models that underlie the predictive decision making
doi:10.1007/978-3-319-68059-0_2
fatcat:mafiicg4g5hlbhoxurfkv3vdoi